Innovative Healthcare Managed IT Services

Managed healthcare IT services ensure HIPAA compliance by implementing required technical, physical, and administrative safeguards for protected health information (PHI).

This includes conducting regular HIPAA assessments, implementing proper access controls and encryption, maintaining audit logs, providing staff training, and establishing incident response procedures. Common Angle specializes in HIPAA compliance and stays current with evolving healthcare regulations to ensure your organization meets all requirements.

Read more here about how Common Angle believes strong cybersecurity and compliance controls are good healthcare.

The most common cybersecurity risks in healthcare include ransomware attacks, phishing emails, data breaches, and insider threats targeting valuable patient data.

Managed IT providers mitigate these risks through multi-layered security approaches including advanced threat detection, employee cybersecurity training, regular security assessments, network monitoring, data encryption, secure backup systems, and incident response planning. They also implement specific healthcare security protocols and maintain compliance with industry regulations.

We protect patient data through comprehensive security measures at every touchpoint, including encrypted data storage and transmission, secure email communication systems, access controls for EHR systems, network security monitoring, and physical security protocols for office records.

Our approach includes implementing endpoint protection, regular security training for staff, secure backup solutions, and continuous monitoring to ensure PHI remains protected whether it’s stored digitally, transmitted electronically, or handled physically.

Read more here on how to lock down EHR.

In the event of IT downtime or a cyber incident, Common Angle provides immediate 24/7 emergency response to minimize disruption and restore operations as quickly as possible.

Our incident response plan includes rapid assessment and containment, communication with your team about the situation and timeline, activation of backup systems when available, coordination with relevant authorities if required for security breaches, and comprehensive recovery procedures to restore full functionality while maintaining HIPAA compliance throughout the process.

Managed IT services integrate and support healthcare technologies by providing specialized expertise in medical software and hardware implementation, configuration, and ongoing maintenance.

Common Angle has experience with major EHR/EMR platforms like AllScripts, athenahealth, NextGen, PointClickCare, and MatrixCare, ensuring seamless integration with existing workflows, proper data migration, staff training, and ongoing technical support. We also support telehealth platforms and medical device connectivity to ensure all systems work together efficiently.

Yes, Common Angle can still help even if your EHR platform isn’t specifically listed in our featured systems.

Our team has experience with a wide variety of healthcare technologies beyond those highlighted, and we regularly work with healthcare organizations using different platforms. We have the technical expertise and healthcare IT knowledge to quickly learn and support new systems while ensuring HIPAA compliance and optimal performance.

Onboarding a healthcare organization to managed IT services typically involves a 30-90-day transition process.

This includes comprehensive IT infrastructure assessment, security evaluation and HIPAA compliance review, development of a customized service plan, gradual transition of monitoring and support responsibilities, staff training on new procedures and security protocols, and establishment of communication protocols and service level agreements to ensure smooth ongoing operations.

Managed IT services for healthcare provide significant cost advantages.

These include reduced staffing costs compared to hiring full-time IT specialists, predictable monthly budgeting for IT expenses, and improved operational efficiency through proactive maintenance and monitoring. The ROI comes from minimized downtime, reduced risk of costly security breaches and HIPAA violations, extended equipment lifecycles, and the ability for healthcare staff to focus on patient care rather than technology issues.

Healthcare organizations should choose a managed IT services provider with specific healthcare industry experience, proven HIPAA compliance expertise, 24/7 support availability, and experience with your specific EHR/EMR systems and medical technologies.

Look for providers who offer comprehensive security services, have positive references from other healthcare clients, provide transparent pricing and service level agreements, and demonstrate understanding of the critical nature of healthcare operations where downtime can impact patient care.

Read more here about which IT services every healthcare organization should have.

Potential drawbacks of outsourcing healthcare IT services include loss of direct control over IT infrastructure, dependence on external provider response times, and concerns about data security when working with third parties.

These risks can be minimized by choosing a specialized healthcare IT provider with strong HIPAA compliance practices, clear service level agreements, 24/7 support availability, and comprehensive security protocols, including background checks for all staff who may access your systems.