(888-448-4376)
(888-448-4376)
Your Medical Care Facility’s IT Superpower: Specialized Healthcare Technology & Cybersecurity Solutions
When you’re focused on providing outstanding care to Michigan’s most vulnerable residents, technology concerns shouldn’t keep you up at night. As the Preferred IT & Cybersecurity Vendor for the Michigan County Medical Care Facility Council (MCMCFC), Common Angle understands the unique challenges Medical Care Facilities (MCFs) face every day.
Think of us as your facility’s personal IT guardians—we’ve spent over a decade protecting county-owned MCFs across Michigan from cyberthreats while ensuring their technology empowers rather than hinders care delivery.
Why MCFs Trust Common Angle as Their Technology Defender
We understand how staffing, employee retention, and working with external agencies are among your biggest challenges. Just like your facility focuses on long-term care, we specialize in MCF technology. We have an in-depth understanding of the workflows at county-owned MCFs, ensuring our solutions are tailored to meet your operational needs. Most importantly, we recognize that every minute spent on technical issues is a minute taken away from resident care.
Our specialized MCF experience means:
- Deep familiarity with your EMR systems and workflow
- Comprehensive understanding of healthcare compliance requirements
- Proven strategies for protecting sensitive resident data (ePHI)
- Expert guidance on technology that enhances resident care
- Round-the-clock help desk support that resolves issues before they impact resident care
Security Risk Assessments (SRAs), HIPAA Compliance, Protective Health Information (PHI), and Emergency Preparedness
Our vast experience in partnering with MCFs allows us to assist in conducting comprehensive Security Risk Assessments (SRAs) to identify and mitigate vulnerabilities, ensuring HIPAA Compliance and protecting sensitive Protected Health Information (PHI). We implement robust security measures, from encryption to access controls, safeguarding patient data against cyberthreats. Additionally, we can develop and test Emergency Preparedness plans that ensure business continuity during crises, including secure data backups and disaster recovery solutions to maintain care and operations even in the face of unexpected events.
Your Tech Allies: Partner Success Managers
We know you need more than just a service provider—you need a true partner who understands your mission. Our Partner Success Managers are your dedicated strategic allies, committed to enhancing your facility’s technological capabilities. Their entire purpose is to understand your challenges, discover additional ways to leverage technology, and improve your efficiencies.
Your Frontline Support Heroes
Think of our help desk team as your facility’s first responders—always ready, always vigilant. Our dedicated support specialists serve as an extension of your team, providing:
- 24/7/365 live support from US-based technicians who understand healthcare operations
- Rapid response times with guaranteed SLAs to minimize care disruptions
- Proactive issue resolution that prevents small problems from becoming major disruptions
- Detailed tracking and reporting of all support interactions
- Regular analysis of support trends to prevent recurring issues
The Villains We Help You Fight
In today’s digital healthcare environment, threats lurk around every corner. Cybercriminals specifically target healthcare facilities because they know you store valuable data and can’t afford downtime. But just as your care team works together to protect residents’ health, our team of IT Heroes® works 24/7 to protect your facility’s digital health.
We defend against:
- Ransomware attacks that could lock you out of critical resident data
- HIPAA violations that could result in costly fines
- System downtime that could impact resident care
- Data breaches that could damage your facility’s reputation
- Productivity-draining technical issues that distract from resident care
Your Facility’s Digital Guardian
Just as your staff provides personalized care to each resident, we provide customized IT solutions for each facility. From your business office to your nurse stations, we ensure your technology works as hard as your team does.
Our superhero suite of services includes:
- 24/7 proactive system monitoring and support
- HIPAA-compliant cybersecurity solutions
- EMR system support
- Strategic technology planning and budgeting
- Staff cybersecurity awareness training
- Cloud-based video surveillance and access control systems
- Enterprise-grade help desk with healthcare expertise
- User-friendly ticket tracking and resolution system
- Regular support performance metrics and reporting
Unleash Your Facility’s Cybersecurity Superpowers
Ready to transform your facility’s cyber defenses from pre-serum Steve Rogers to full-strength Captain America? Our comprehensive cybersecurity review gives you everything you need to build an ironclad defense against today’s digital threats.
This free review includes:
- A clear, jargon-free report showing your current cybersecurity strengths and vulnerabilities
- Practical guidance on supercharging your security posture
- Actionable recommendations for reducing risk, written in plain English
- A roadmap for implementing improvements that makes sense for your facility and budget
- Assessment of current support needs and recommendations for optimization
Don’t wait for a cyber villain to target your facility. Let Common Angle’s IT Heroes® help you build your defensive shields today.
Schedule Your Review Today!
Schedule your free comprehensive cybersecurity review. As the MCMCFC’s preferred vendor, we’re ready to help protect what matters most: your residents, your staff, and your facility’s reputation.