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(888-448-4376)
Extensive Government IT Services
Public service can be complicated—your IT doesn’t need to be. Discover proactive IT solutions for the Government today!
With the sheer amount of data and the sensitivity of the information you’re handling, strong IT services are an absolute must for every local government. But because it’s usually out of sight, out of mind, technology can be underfunded and overworked, creating serious risks for your agency and constituents. That’s where we come in.
With Common Angle, you get access to comprehensive managed IT services for government at every level—from small town halls to statewide departments. Technology has the power to keep your systems running smoothly and securely while minimizing downtime and maximizing productivity. You just have to find an IT team that can deliver.
Challenges That Stop Governments From Having Good IT
Underfunding and Understaffing
Many government agencies struggle to allocate sufficient funds for their IT, especially as budgets tighten and priorities shift. Additionally, many in-house IT professionals are already spread thin across multiple departments, which means they don’t have the bandwidth to handle all of your agency’s needs.
Outdated Systems and Infrastructure
Government agencies are often working in highly complex environments with sensitive information, so it’s crucial that they have strong and secure IT solutions throughout their infrastructure. However many older technologies aren’t equipped to handle the demands of modern government work, and outdated hardware can lead to serious security risks.
Lack of Specialized Expertise
Government agencies often have a broad range of IT needs and services, from cybersecurity to data management to cloud integration. However many IT professionals don’t have the skills or experience needed for those niches, limiting their ability to provide the best possible service.
Cyber Threats
As we’ve seen all too often, cyberattacks are a major challenge that faces governments today. Without the right safeguards and robust cybersecurity services in place, even well-funded government agencies can be vulnerable to hackers and other cyber threats. Government entities must invest in cutting-edge cybersecurity solutions tailored to their specific needs to ensure the protection of sensitive data and critical infrastructure. By partnering with trusted cybersecurity services providers, governments can enhance their resilience against evolving cyber threats and safeguard security interests.
How Government Managed IT Services Can Solve These Problems
When you partner with a managed service provider (MSP), you let someone else take care of your most complicated IT problems. Because MSPs are less expensive than in-house staff, you can free up more of your budget for other projects. And by leveraging the expertise and resources from a larger, wider-reaching organization, you get access to the specialized services and technologies that you need.
At Common Angle, we work carefully on our managed IT services for government to provide tools that fit your needs and budget.
Our Clients Get Access To:
- 24/7 Support
- Advanced Cybersecurity Tools
- Data Backup and Disaster Recovery
- Automated Software and Hardware Updates
- Cloud Integration & Management
- Discounts on Hardware & Software
- Web Design
- IT Consulting
- Network Project Management
These are some of our most important services, but when you work with an MSP, you gain so much more than just good software. You get a full-service IT provider that can keep your systems running smoothly and securely, no matter what challenges come your way.
Why Local Governments Love Working With Common Angle
At Common Angle, we believe that managed IT services for government should be accessible to everyone. Our team of highly skilled experts is committed to delivering the best possible service for our clients at every level.
We love working with public service clients because we share their values. We’re committed to helping them achieve their goals, streamline processes, and keep the public safe. And we work tirelessly to provide the right solutions at the best possible price—so agencies like yours can focus on doing what they do best.
Secure your Government's Data Today!
So, if you’re looking for a reliable managed IT provider that understands your needs and delivers results, get in touch with us at Common Angle. Schedule a consultation to find out if we’d be a good fit (and we have a feeling we will be).
Frequently Asked Questions for Government IT Services
What are “managed IT services” for local governments?
Managed IT services involve outsourcing your government agency’s technology needs to a specialized third-party provider, like Common Angle. This includes comprehensive support for your entire IT infrastructure, from daily monitoring and maintenance to advanced cybersecurity and strategic planning.
Instead of managing IT in-house, you get a dedicated team of experts to ensure your systems are secure, efficient, and up-to-date, allowing you to focus on serving your community.
Why do government agencies often struggle with their technology?
Government agencies face a unique set of IT challenges. These often include:
- Limited Budgets: Tight budgets make it difficult to invest in modern technology and skilled IT personnel.
- Outdated Systems: Many agencies rely on legacy infrastructure that is expensive to maintain, inefficient, and vulnerable to security risks.
- Cybersecurity Threats: As holders of sensitive public data, government agencies are prime targets for cyberattacks like ransomware.
- Lack of Specialized Expertise: It can be hard to find and retain IT professionals with the specialized skills needed for complex government environments.
Outsourcing to a managed service provider (MSP) can effectively address these issues by providing expert support and modern solutions at a predictable cost.
What are the benefits of outsourcing IT for a government agency?
Outsourcing your IT to a managed service provider like Common Angle offers several key advantages:
- Cost-Effectiveness: An MSP is typically less expensive than hiring and training a full in-house IT team. You get access to a wide range of expertise for a predictable monthly fee.
- Enhanced Security: Benefit from advanced cybersecurity tools and strategies to protect sensitive data from evolving threats.
- Access to Expertise: Gain a team of IT specialists with experience in data management, cloud integration, cybersecurity, and more.
- Proactive Support: We monitor your systems 24/7 to prevent issues before they disrupt your operations, minimizing downtime.
- Increased Efficiency: Streamline your processes with modern technology, allowing your staff to be more productive and better serve the public.
How does Common Angle tailor its managed IT services for government clients?
At Common Angle, we understand that government agencies have unique needs and constraints. We tailor our services by:
- Understanding Your Budget: We work with you to create a strategic plan that prioritizes essential services while respecting your budget.
- Addressing Compliance: We ensure our solutions meet the specific security and compliance standards required for government operations.
- Providing Scalable Solutions: Our services can be scaled up or down as your agency’s needs evolve.
- Offering Specialized Expertise: Our team has experience working with public service clients and understands the challenges you face.
Do co-managed IT services work well for local government agencies?
Yes, co-managed IT services are an excellent option for government agencies that already have an in-house IT team. In a co-managed model, Common Angle works alongside your existing staff, filling in knowledge gaps, providing specialized tools, and handling complex projects or day-to-day monitoring.
This partnership empowers your internal team, enhances your agency’s capabilities, and ensures you have expert support when you need it most.
What cybersecurity measures should a government agency have?
To protect against threats like ransomware and data breaches, every government agency should implement a multi-layered security strategy. Key measures include:
- Multi-Factor Authentication (MFA): Adds a critical layer of security beyond just a password.
- Employee Cybersecurity Training: Educating staff on how to spot phishing scams and follow security best practices.
- Regular Data Backups: Ensuring you can restore data quickly after an incident.
- Disaster Recovery Plan: A clear plan to get your systems back online after a breach or failure.
- Vulnerability Assessments: Regularly scanning your systems to find and fix weaknesses.
- Role-Based Access Controls: Limiting access to sensitive information to only those who need it.
Common Angle can help you implement and manage all these measures to create a robust security posture.
How does the transition work when switching to a managed IT provider?
We aim to make the transition to Common Angle seamless and non-disruptive. Our process includes:
- Initial Assessment: We conduct a thorough review of your current IT infrastructure.
- Strategic Planning: We develop a detailed transition plan tailored to your agency.
- Seamless Integration: Our team works diligently to integrate our systems with yours, minimizing downtime.
- Ongoing Support: Once the transition is complete, we provide continuous monitoring and support to your team.
How does cloud integration and management work for government-sector clients without disrupting operations?
We work closely with your team to create a tailored plan that minimizes downtime and ensures a smooth transition to the cloud. Our priority is to ensure that your operations continue running smoothly while we help modernize your technology infrastructure. You can trust us to provide efficient and effective solutions for your agency’s IT needs.
How much do government managed IT services cost and what does the budget look like?
The cost of government managed IT services will vary depending on the specific needs and requirements of each agency. Factors such as the size of the organization, complexity of systems, and level of support needed can all affect the overall cost.
However, government agencies should view IT support as an investment rather than an expense. By outsourcing IT management to a reliable and experienced provider, agencies can actually save money in the long run by minimizing downtime, maximizing efficiency, and reducing the risk of security breaches.
What size and types of government organizations does Common Angle serve?
Common Angle serves government organizations of all sizes, including federal, state, and local agencies. This includes small departments and larger agencies with complex systems. Common Angle has experience working with a wide range of government entities, providing tailored IT solutions to meet their specific needs.
These include but are not limited to law enforcement agencies, healthcare organizations, educational institutions, and public works departments.
How do we get started with Common Angle’s managed IT services?
Getting started is simple! Contact us today to schedule a consultation. We’ll discuss your agency’s specific challenges and goals to determine if we are the right fit for your needs. We’re ready to help you secure your data and modernize your technology.
More questions? Call us for a consultation or find more answers on our blog.