(888-448-4376)
(888-448-4376)
There’s really nothing like having a team of IT support heroes based in Petoskey, Michigan proactively monitoring your network.
Owning a business can be hard work, especially when technology throws obstacles in your path. We’ve been alleviating the IT headaches for business owners and decision-makers for over a decade. Whether you require comprehensive IT services or targeted support, we’re here to streamline your business operations.
Technology has a funny way of backfiring at the worst times. It’s always something—a failed hard drive, a power surge, a malware attack. And when technology goes awry, it can take your business down with it.
Instead of worrying about your next IT disaster on your own, partner with a managed service provider who can take more than a reactive approach to your challenges.
IT support is a broad term that covers any type of assistance you might need with your computer systems and/or software. It can be as simple as resetting a password or as complex as managing an entire network.
Our technicians are always available to answer questions and solve problems that arise throughout the day.
Desktop support technicians provide more comprehensive assistance with computer hardware and software. They may also be responsible for managing user accounts, installing new software, and troubleshooting network issues.
Network support specialists configure and maintain computer networks. They may also be responsible for troubleshooting network problems and providing technical support to users.
Our security support specialists work to protect your computer networks from security threats. They can also investigate security breaches and respond to incidents.
At Common Angle, we don’t just put out fires—we prevent them from happening in the first place.
What that means for you is that we’ll be there when you need us, whether that’s at 3 pm or 3 am. We’ll answer your calls and emails with a smile (even if it’s via chat—you can’t see our smiles, but trust us, they’re there). And we’ll do whatever it takes to keep your business up and running, even if that means working through the night.
Routers, switches, servers, laptops, workstations, printers, UPS, wireless access points, firewalls, websites, bandwidth utilization—we cover it all. We also log and monitor application compliance, device connectivity, CPU and disk utilization, event logs, software license compliance, memory and process utilization, and patch management status.
Licensing renewals will never fall through the cracks again. We’ll track your hardware, software, and cloud-based assets and keep you up-to-date on all renewals and expirations.
When it comes to hardware, it isn’t a matter of if your equipment will become outdated or fail, it’s more of a matter of when. When you partner with Common Angle, lifecycle management is one of the services we provide. We help you get the most out of your technology investments by providing sound data to support our recommendations, and we provide you with the information needed to plan for future purchases.
We’ll help with the planning, strategizing, and budgeting for all your IT needs. You’ll have a single point of contact for all your IT problems, and we’ll work with you to develop long-term solutions.
You know what this one means—we’ll come out and pay you a visit when you need on-site help!
To Common Angle, you’re more than just a customer or a businessperson. And we’re more than just a team of IT experts. We’re your partner, and we take the time to get to know you and your business so we can offer tailored solutions that fit like a glove.
It’s this personal touch that we are known for. And it’s why our customers stay with us for the long haul.
Have more questions about managed IT services? Great! We love talking about IT (without the mumbo-jumbo). Give us a call or send us an email, and we’ll be happy to chat. And when you’re ready, we’ll be here to help you take your business to the next level with our managed IT services.