(888-448-4376)
(888-448-4376)
Managed IT & Cybersecurity Services for Medical Care Facilities
Schedule a FREE Cybersecurity Review for your MCF today.
It’s an easy 3-step process...
- Schedule a conversation about your FREE comprehensive cybersecurity review
- We’ll talk through the specifics of how a cybersecurity assessment works and arrange everything for an onsite visit
- Our IT Heroes® will visit your facility to conduct the review and deliver a comprehensive report with our findings
What do you get?
- An easy-to-understand report showing your cybersecurity strengths and weaknesses
- Guidance on how to superpower your cybersecurity posture
- A good night’s sleep
What's in your report?
- A color-coded risk analysis of your IT systems and network in over 20 areas
- Dozens of recommendations on what you should do to lower risk
- Our recommendations are spelled out in layman’s terms that anyone can understand
- And, if your cybersecurity is in good shape, we’ll be thrilled to let you know!
PRO TIP: Cybersecurity risks change a lot in a year. Even if you've taken this up with us before, we recommend taking advantage of this valuable benefit on an annual basis.
You’re the heroes of health—trust us to be your IT Heroes®
Your Medical Care Facility has zero tolerance for network and system downtime since there is no downtime for the around-the-clock care you provide for your residents. With the dependency on your Electronic Medical Records (EMR) system, medication tracking, wander management, nurse call, and surveillance systems, not having these crucial systems up and running at peak performance can literally be the difference between having to file a report, or worse, life and death.
We understand your unique needs and challenges. In fact, Common Angle proactively supports more than 29% of the Government Medical Care Facilities in Michigan.
Similar to how your team separates you from the rest, ours, with their technical expertise combined with their passion for the industry, directly position you for greater network and system uptime and less reactive support. When things aren’t going according to plan, you also get a real person answering your call, regardless of the time of day (or night).
We strive for our own 5-star rating!
Preferred IT & Cybersecurity Vendor of the MCMCFC
Our approach to design, procurement, implementation, and post support coupled with our Managed Services has earned us the title of Preferred IT & Cybersecurity Vendor for the Michigan County Medical Care Facilities Council (MCMCFC) since 2019.
Cybersecurity for MCFs
Security Risk Assessments, Protective Health Information, Emergency Preparedness, Cybersecurity. Our team has the experience in your industry to protect your network and maintain compliance.
IT Support for MCFs
We understand your unique needs and challenges. In fact, we proactively support more than 29% of the Government Medical Care Facilities in Michigan
If your facility isn't one of them, we should talk!
A Few of Our 5-Star Ratings
“It is with much enthusiasm that I am writing to recommend the services of Common Angle.
Our facility has been utilizing the services of Common Angle since 2017. They have assisted us with numerous challenges. Each time, they have navigated us through the problems with ease. They have a strong knowledge base and will always get you the answers you are in need of. They also excel at helping my team and I to understand every situation in a way that makes sense to us. They are a hard working team that always conducts themselves professionally.
I am thrilled to recommend the services of Common Angle. If you have any questions, please feel free to contact me.”
Shana Espinoza, Administrator
Owosso, Michigan
“I am writing this letter to recommend the services of Common Angle, Inc. In 2015, we made the decision to move from an hourly basis IT support program, to a fixed cost system to assist with our annual budgeting process. We chose to partner with Common Angle primarily due to their familiarity with the complexities of our industry. In addition to helping us streamline our network infrastructure, they provided us with a comprehensive backup solution to ensure that patient’s records would be accessible and protected in an emergency situation. They also provide innovative assistance with all of our technology purchasing needs.
We value our relationship with Common Angle and look forward to continued success.”
Lisa Ashley, MSW, NHA — Administrator
Harbor Springs, Michigan
“In the summer of 2009, our primary server kept locking up at random times over a 48-hour period, causing our EMR and other critical applications to go down for a minimum of 45 minutes while things were rebooted. This problem was above the abilities of our in-house IT to resolve, and our contracted IT support vendor wasn’t answering phone calls or returning voicemails. The issue began to escalate quickly and became much more frequent. That’s when we contacted Common Angle. With our primary concerns for patient care being impacted and our staff quickly losing faith in the information technology systems, we knew we had to escalate things. With no prior history of supporting our network, Common Angle not only dispatched a technician onsite immediately but also isolated the issue within 30 minutes and implemented a temporary fix while replacement parts were sent overnight for next day installation, keeping us stable and functional. After the server repairs were completed, a network assessment was performed, and within 10 days we had contracted them to provide IT support and offsite backups for the facility.
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Fast forward to present day and we are still working with Common Angle at an even greater capacity. They are now our full IT department and have streamlined our technology. Uptime has literally been 24/7/365 with scheduled maintenance being the only downtime since working with them. Their Managed Services, such as Business Continuity, fulfilled our needs for Emergency Preparedness years before it was even a mandate, assuring us that we partnered with a true visionary in healthcare IT. Navigating through HIPAA compliance, Security Risk Assessments, and ensuring Protected Health Information stays protected has been a breeze with the help of their Managed Service offerings tailored specifically to those challenges, making it easy to stay compliant and secure. We have been through a lot of successful upgrades and enhancements over the years, and partnering with Common Angle has been a critical component that has helped Grandvue Medical Care Facility provide the highest quality care, all while keeping the staff’s faith in our information technology systems at an all-time high. We look forward to a long relationship with Common Angle and couldn’t recommend them enough.”
Steve Hoffman, Financial Officer
East Jordan, Michigan
Frequently Asked Questions
What makes you different from other managed service providers?
It isn’t a surprise that having the right tools for the job makes all the difference. We have double-downed on that philosophy by tailoring our toolset to be in line with how your facility operates to best serve your needs. Just because each Medical Care Facility is working towards the same goal doesn’t mean the path to getting there is the same. With constant network, system, and device monitoring, maintenance, and reporting, using the same tools we use to manage your network allows us to properly plan for lifecycle management. We make your IT dollars stretch by maintaining industry best practices and leveraging the statistical information that is gathered to make informed decisions based on real data and logic. As a result of this process, our clients typically see an average of a 30% reduction in hardware costs and a greater ROI.
Are you familiar with emergency preparedness?
We work alongside decision makers and influencers that draft and enact the very policies that Government Medical Care Facilities adhere to, allowing us a front row seat to what changes are coming and how to best prepare for and implement them to maintain compliance. Common Angle has a proven history of being able to see around corners to make adaptation easy, painless, and affordable when changes do occur. With our Emergency Preparedness solution, we can seamlessly keep you running in the event of any unplanned downtime, regardless of your EMR and systems and whether or not they reside on your network or are in the cloud. Continuous backups of your critical and non-critical systems are stored both locally and replicated to state-of-the-art datacenters where your Protected Health Information (PHI) and business data is encrypted during transit and at rest using the latest encryption methods available. Our proven solutions can have you back up and operational in as little as 15 minutes.
Can you help us with a security risk assessment?
Healthcare is one of our primary vertical markets, so we are no stranger to Security Risk Assessments and why they exist, how they work, and the ongoing processes that are required with them. By partnering with Common Angle, you’ll have experts to assist you all along the way, helping to ensure you are compliant and always progressing.
We already have an IT staff, why would we need Common Angle?
We provide managed IT support for MCFs on many different levels. For some, we provide 100% of their support needs. For others, we work hand-in-hand with the on-site IT staff. Regardless, we can customize a managed service plan to bridge the gap between your facility and the essential information technology services that keeps it moving and secure.
Is your support team available 24/7?
Technical issues can occur at any time, and we are sensitive to the fact that your facility provides around-the-clock care for your residents. When things aren’t going according to plan, regardless of the time of day (or night), a real person from our support staff is available to answer your call.
Get in Touch
Contact us for a free consultation! Your residents are counting on you—we’re here to make sure technology doesn’t let them down.
